Häufig gestellte Fragen (FAQ)

What is Kombucha?

Kombucha is a fermented fermented drink that is made with the help of a culture (tea mushroom).

The so-called tea fungus consists of various microorganisms, bacteria and yeast cultures. It turns tea and sugar into a healthy soft drink. During the fermentation process, bacterial cultures and yeasts metabolize the sugared tea into valuable vitamins, organic acids, right-turning lactic acid bacteria and enzymes, among other things. This creates the unmistakable sweet and sour taste and tingling natural carbon dioxide.

The fermented drink has a long tradition. Kombucha was already used hundreds of years ago in Asia and Eastern Europe for its healthy effect as an elixir of life and health provider estimated.

How does Kombucha taste?

Kombucha takes on different flavors depending on how it is made, processed and added ingredients. A raw kombucha that has not been pasteurized tastes sweet and sour, a bit tart than conventional lemonades and very refreshing.

The type of tea used in the production plays a major role in the development of the taste and leads to a more or less intense kombucha. The source of sugar used in fermentation also plays a crucial role.

By adding different fruit juices, the kombucha taste can be changed as required during the second fermentation.

Our kombucha varieties surprise you with a variety of sweet and sour and ginger-hot to fruity and exotic.

Where does Kombucha come from?

Over the past few centuries, some legends and myths have accumulated around Kombucha. Some even seem a little amusing. But they also show the long tradition of the drink with the
extraordinary names and the many healthy onesingredients stands.

According to tradition, his birthplace is most likely somewhere in East Asia, Japan or China.

How did Kombucha come about?

To this day, the origin of the first kombucha is still unclear and there are countless myths and stories about the drink with its special name.here you will find out more.

What are the ingredients of Kombucha?

All ingredients at a glance

Bacteria and yeast strains: Acetobacter xylinum, Acetobacter oxydans, Gluconobacter oxydans, Gluconobacter xylinus, Saccharomyces apiculatus, Saccharomyces cerevisiae (baker's yeast), Saccharomyces ludwigii, Schizosaccharomyces pombe

Vitamins: Vitamin B1, B2, B3, B6, B12, Vitamin C, Vitamin D, Vitamin E, Vitamin K, Folic Acid

Organic acids: Malic acid, succinic acid, acetic acid, folic acid, glucuronic acid, gluconic acid, malonic acid, lactic acid, dextrorotatory (L +) lactic acid, oxalic acid, usnic acid, citric acid

Trace elements and minerals: Iron, Magnesium, Sodium, Potassium, Calcium, Cobalt, Zinc

Secondary plant substances: Flavones, isoflavonoids, polyphenols

Enzymes, amino acids and tannins: including 14 different amino acids

Does Kombucha contain alcohol?

All fermented drinks contain a certain percentage of alcohol. This is created during the fermentation process.

According to German food law, a drink can be described as non-alcoholic if it contains a maximum of 0.5% alcohol. Our kombucha has an alcohol content of less than 0.5%. For comparison: fruit juices can also have this alcohol content. Since our kombucha is unpasteurized, the exact content may vary slightly depending on how it is stored.. 

Due to the low but still present alcohol content in kombucha, pregnant and breastfeeding women should play it safe and not drink kombucha. For the same reason, children should not consume kombucha too often every day. The recommended amount is up to 125 ml per day.

Can pregnant women drink kombucha?

Due to the low but still present alcohol content in kombucha, pregnant and breastfeeding women should play it safe and not drink kombucha. For the same reason, children should not consume kombucha too often every day. The recommended amount is up to 125 ml per day.

What flavors are there?

Our organic kombucha is currently available in the following flavors: original, ginger, mate, currant and passion fruit

Is the kombucha organic?

Yes, KOMBUCHERY and our Kombucha have been fully EU organic certified since day one.

Is the Kombucha Vegan?

Yes, KOMBUCHERY and our Kombucha have been fully certified by The Vegan Society since day one.

Is the kombucha unpasteurized?

Yes, our kombucha is raw and unpasteurized to preserve all the essential nutrients for you. It is therefore important that it is always stored refrigerated.

The kombucha continues to ferment above 7 degrees in the bottle. As a result, it gradually uses up the sugar, becomes more acidic in taste and forms more natural carbonic acid.

How long can the kombucha keep?

Our kombucha has a minimum shelf life of 6 to 9 months after bottling. However, we only send you our freshest bottlings with a minimum shelf life of at least 3 months. Thus, if you store your kombucha at up to 7 degrees, you have more than enough time to enjoy your kombucha. Just put it in the fridge and you're done.

How should the kombucha be stored?

We recommend that you store our kombucha dry, dark and up to a maximum of 7C. Then use it immediately..

Where can I log into my customer account?

The login for your customer account can be found at the top right. Just click on the person icon. This will open the login page of your customer account in the internet browser.

How is the kombucha shipped?

We send your Kombucha in an environmentally friendly and unbreakable box. Each bottle is separated and protected so that the glass cannot be damaged. Shipping is climate-neutral with our reliable logistics partner DHL.

How much are the shipping costs?

You can find all information about shippinghere.

How long does the delivery take?

You can find all information about shippinghere.

How can I pay in the online shop?

With us you can pay conveniently and securely with American Express, Mastercard and Visa. One-off purchases are also possible with Apple Pay, Amazon Pay, EPS transfer, GiroPay, Google Pay, purchase on account, Klarna, PayPal and instant transfer. All payments are 100% protected and secured with SSL.

Is there a deposit on the bottles?

Yes, for the sake of the environment, we only use sustainable reusable glass bottles with 0.15 per bottle. This amount is shown separately in the shopping cart. You can find all information about the deposit here.

How can I return the returnable bottles?

You can find all information about the deposithere.

How can I manage my Kombucha subscription?

Simply log into your customer account and you will find the link to manage subscription at the bottom right.

Our Kombucha subscription is the most convenient way to enjoy regular kombucha at home! At an interval determined by you (every 1 to 8 weeks), we will deliver 12 bottles of your favorite kombucha to your home safely packed. Save 15% on every delivery.

No minimum term or commitment!

You can cancel or pause the Kombucha subscription at any time. There is no contract term or commitment. In your customer account you can make every change yourself and with one click, for example pausing, canceling, changing products, address or interval.

How can I update my payment method?

For new payment information, simply click on payment method in your customer account and then on update payment method.ken.

How can I change my delivery address?

Simply log into your customer account and you will find your stored address there. If you want to change it, you can edit it under "View address".

What if my payment fails?

If the payment fails, you will receive an email notification. This email contains a link to update your payment information. After five days the debit will be attempted again and after another five days one last time. If the payment fails for the third time, the orders and the subscription will be canceled. You can update your payment information via the customer account.

Can I skip a delivery?

Yes, as long as the order has not yet been sent, you can edit your subscription in your customer account under "Manage Subscription" and change the delivery date or the delivery interval.

Can I pause my Kombucha subscription?

Yes, should you ever be on vacation or just want to take a break, you can postpone the delivery date for your subscription under "Manage Subscription" in your customer account, change the delivery interval or pause your subscription.

Will I be informed before the next delivery?

As soon as the subscription has triggered the new order and delivery, you will receive an order confirmation email.

Can I use a voucher or discount on a Kombucha subscription?

Yes, the discount can be used for the first payment or for all renewal payments of the subscription, depending on the voucher or discount conditions.

You can save a voucher code for your next Kombucha box yourself in your customer account under "Manage Subscription" for your subscription.